Privacy Policy

1. Introduction

Trapster ("we", "us", "our") operates the Trapster platform at trapster.gg. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. By using the Platform, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, password, company name (for Studios).
• Profile information: bio, profile picture, social media handles.
• Payment information: Bank account details, billing address, payment card details (processed securely via Stripe).
• Content submissions: URLs to videos and streams submitted through campaigns.

2.2 Information from Third-Party Platforms

When you connect your social media accounts (TikTok, YouTube, Twitch), we receive:

• Your public profile information (username, avatar, follower count).
• Content performance metrics (views, concurrent viewers) for submitted content only.
• We do not access your private messages, unpublished content, or account credentials on these platforms.

2.3 Automatically Collected Information

• Device information (browser type, operating system, device type).
• IP address and approximate location (country/region level).
• Usage data (pages visited, features used, timestamps).
• Cookies and similar tracking technologies.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Platform.
• Process payments and track earnings.
• Verify content submissions and track performance metrics.
• Communicate with you about your account, campaigns, and payouts.
• Detect and prevent fraud, abuse, and policy violations.
• Comply with legal obligations.
• Generate aggregated, anonymized analytics for Studios (e.g., campaign performance by region).

4. Information Sharing

We do not sell your personal information. We may share information with:

• Studios: Your public creator profile, submitted content URLs, and performance metrics for campaigns you participate in.
• Payment processors: Stripe receives necessary payment information to process transactions and payouts.
• Platform APIs: TikTok, YouTube, and Twitch APIs to verify and track content performance.
• Legal authorities: When required by law, subpoena, or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encrypted storage for sensitive data, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 90 days for legal compliance, fraud prevention, and dispute resolution. Anonymized, aggregated data may be retained indefinitely for analytics purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your account and associated data.
• Export your data in a portable format.
• Opt out of marketing communications.
• Withdraw consent for data processing where consent is the legal basis.

To exercise these rights, contact us at privacy@trapster.gg.

8. Cookies

We use cookies and similar technologies for:

• Essential cookies: Authentication, session management, security.
• Functional cookies: Theme preferences, language settings.
• Analytics cookies: Understanding how users interact with the Platform.

You can control cookies through your browser settings. Disabling essential cookies may affect Platform functionality.

9. Children's Privacy

The Platform is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: